Home Outside® Design Studio services are offered by Home Outside, Inc., a Vermont corporation with offices at 39 The Square / P.O. Box 762, Bellows Falls, Vermont 05101 (“Home Outside”). Home Outside is an online landscape design service, using digital technology to provide good home landscape design for everyone.
Home Outside Scope of Work
A Landscape Design Session is a 30-minute or 60-minute screenshare call with a landscape design expert to discuss customer’s landscape design needs while reviewing customer’s property photos and information. After the screenshare meeting, if requested, the customer receives a price proposal for the Home Outside design services recommended to advance the customer’s goals. Customer may choose to purchase all or some of the recommended services.
A Landscape Design Master Plan is available for customers who have completed a Landscape Design Consultation. Pricing depends on the size and complexity of the design area(s), as well as the desired level of design detail as discussed during the landscape Design Consultation. The client uses the Home Outside online process to submit his/her property information, images, goals, and preferences to the designers, who provide the following deliverables:
- An aesthetically pleasing and functional conceptual design layout that incorporates the client’s desired features into the existing landscape;
- Design notes that call out the functions of various areas and elements, general materials, and practical and aesthetic recommendations;
- Plant suggestions such as “small flowering tree,” “evergreen groundcover,” “mixed border,” etc. (not specific plant varieties or quantities).
- An image board with 15-20 images illustrating design ideas.
The Landscape Design Master Plan is delivered to the client as a printable, full-color 11×17” PDF of the digitally rendered layout complete with the design notes.
A Garden Design Session is a 30-minute or 60-minute call with a landscape design expert to answer design- or planting-related questions while reviewing customer’s property photos. After the screenshare meeting, if requested, the customer receives a price proposal for more detailed planting design services.
A Custom Garden Design is a planting design for a garden area or areas identified and discussed during a Garden Design Consultation. The customer will receive a full-color, high-resolution, printable 11×17” PDF of the garden design complete with designer’s notes, planting plan, and a specific plant list chosen to suit the customer’s site and preferences. Customer may also elect to purchase 3D Views illustrating the garden design from different angles.
Home Outside will develop a planting plan and plant list that are as accurate as the base information provided for the existing conditions plan. If the existing conditions information provided by the client is missing detail or inaccurate, the corresponding plan and plant list may indicate approximate quantities, or a margin of error in quantities. There is no guarantee of survivability of plant material, and all plans are recommended to be reviewed by a local landscape contractor or nursery before purchase and installation.
3D Views are an add-on service available for clients who have purchased a Home Outside Landscape Design or Garden Design service. 3D Views are illustrative images that show an area of the property from different angles in order to help the customer envision what the built/planted landscape will look like on their property; the 3D images are not guarantees of final results. 3D Views are delivered to the client as printable, full-color images in an 11×17″ PDF to accompany the Landscape Design or Garden Design deliverables.
Hourly Services are available as an add-on to other Home Outside services. Customers may purchase the numbers of hours needed for additional communication or tasks outside the quoted scope of the original service. Unused time will not be refunded, but it may be re-allocated for other purposes related to customer’s design project.
Customers purchase consultations for a flat fee. For other design services, including 3D Views and planting design, customers make payment according to the terms described in the price proposal. For larger projects, the proposal may include a fee installment schedule. All payments are by credit card or debit card through a third-party secure payment system. Home Outside does not retain customers’ credit card information.
Home Outside reserves the right to add a $50 penalty to the final fee installment if customer misses a scheduled phone or screenshare meeting.
Use of Images
Home Outside may use client’s images and deliverables on our website and marketing materials. We respect our clients’ privacy and will identify projects only by general location such as metropolitan area, region, or state, and never by the customer’s name. If the customer does not wish his/her project to be used in this manner, written notification must be provided via email to [email protected]
For services that include screensharing discussions between designer and client, these calls may be recorded by Home Outside for quality assurance and training purposes only.
Electronic Media Files
Home Outside has no obligation to provide the client with electronic media files (e.g., AutoCAD .dwg files, SketchUp .skp files, Home Outside .pdesign files, etc.). If the client requests any of these files, delivery is at the sole discretion of the designer and is not guaranteed, and an additional charge may be required for the files to be prepared to be sent. All such data provided by Home Outside is accepted “as is” with no warranty or representations as to accuracy or completeness. Electronic data is provided for the convenience of the recipient only. The customer agrees not to use these drawings and data for any purpose or project other than the project originally intended and agrees to waive all claims against Home Outside resulting in any way from any unauthorized changes or reuse of the drawings and data.
Any purchase of a Home Outside product or service is valid for one year from the date of purchase. If the client does not complete the Home Outside workbook or respond to messages from Home Outside during that time but would like to continue the purchased service, Home Outside reserves the right to charge additional fees if the price of that product or service has increased. If the client does not wish to proceed with Home Outside after one year from purchase, the purchase price is forfeited.
Home Outside design services and drawings are conceptual, not finalized construction documents. All measurements are approximate and should be field verified. For a complete installation-level landscape design, the Home Outside online design service should be augmented by an onsite visit and consultation by a qualified landscape professional in the customer’s area. Customer is responsible for observing local, state and federal zoning and environmental laws and permitting for all landscape installations. Home Outside design work does not include drainage, grading, or engineering work that your property may require.
Disclaimer of Warranty
Home Outside will provide landscape design services in accordance with the limitations inherent in remote design without personal on-site inspection. Therefore, Home Outside does not warrant that the plan will result in a landscape and/or garden satisfactory to Client, or that plantings will be successful. Client’s sole remedy and Home Outside’s sole obligation is to provide a substitute Plan in the event it does not provide the initial Plan in accordance with this Agreement.
Limitation of Liability
In no event will Home Outside be liable for consequential, special, punitive or other indirect damages even if it has been informed of the likelihood of such damages. The maximum liability of Home Outside under this Agreement will be the amount paid by Client for the Design Services that the claim is based upon. Client acknowledges that Home Outside can offer the prices and fees under this Agreement only on the condition of these Limitations of Liability.
This Agreement and the work undertaken pursuant to this Agreement is subject to the laws of the State of Vermont. Any action undertaken by the parties to this Agreement must be brought before the state or federal courts located in Windham County, Vermont.
This Agreement represents the entire and sole agreement between the parties for the design services contemplated by this Agreement.
Acceptance of Terms
Client’s payment of the fee(s) associated with the desired service(s) indicates client’s acceptance of the terms of this Agreement.